Instructor | Indah.birch@gmail.com

Create and maintain an effective appointment schedule.
Prioritise appointments based on urgency and availability.
Coordinate meetings with internal and external stakeholders.
Manage schedule changes, cancellations, and rescheduling professionally.
Use digital calendar and scheduling tools effectively.
Communicate appointment details clearly and professionally.
Improve time management and organisational skills.

Microsoft Word 

Understand the difference between being a manager and a leader.

Demonstrate accountability and ownership.

Improve communication and relationship-building skills.